We occasionally get some questions about how the Procurated site works for both buyers and suppliers, so our Supplier Solutions Team thought it was time to sit down and tackle a few of the big topics. 

Procurated has always been a closed system that requires authentication of public sector buyers before they can write reviews or browse supplier profiles. Procurated's privacy policy is set up to allow public purchasers to speak candidly about their experiences with suppliers while maintaining anonymity if they choose. It is in this vein that we created The Procurated Promise to guide our authentication and identity protection efforts. That said, we realize how important it is for suppliers to receive relevant feedback about their performance so that they can act on any outstanding issues and solve any problems that may arise. We've arrived at a solution that still protects buyers while giving suppliers a look behind the curtain to see what is being said about them. Buyers now have the option of selecting whether or not they want the supplier to see their review, and the majority of suppliers who have over five reviews will be able to read the reviews with the public setting selected. 

For the sake of simplicity, the best way to describe the search algorithm is to say that it "thrives on information and specificity." The more data a single supplier profile has the better, as long as they aren't claiming to do everything for everyone, which is where specificity comes into play. The pro profiles with updated commodity codes, contract and contact information, and ample reviews, will always rise above the competition and stand out. Each review is searchable and is part of the algorithm as well, so the gathering specific and accurate reviews is very important. 

With the help of the supplier solutions team you’ll get white glove service to help you make the best decisions about how to customize your profile based on our most successful pro profiles to date. Everything from choosing the right header image to selecting the best content for your custom asset slots, the team is here to help guide you and offer our expertise.  

At the end of the day, we want to provide all parties with as much information as possible while respecting the privacy and boundaries that we promised to the public purchasing community. We have always stood by those standards, and will continue to do so. Within that existing framework there are still ample opportunities for suppliers to gather actionable information about their performance, and can use the tools on thee platform to accentuate their profiles and improve positioning in the search algorithm.